Privacy Policy

At astra-drive ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Collection and Use of Personal Data

Personal data refers to any information that can directly or indirectly identify you. It includes anonymized data that can be linked back to an identifiable individual. Personal data does not include information that has been irreversibly anonymized or aggregated.

Promoting Safety and Security

We are committed to the principles of legality, legitimacy, and transparency. We process personal data within a limited scope for specific purposes and employ both technical and administrative measures to protect your data.

Types of Personal Data We Collect

Data you provide: Information you submit directly when creating an account, making a purchase, contacting support, or participating in surveys.
Data from your use of our services: Information such as device type, IP address, browser type, operating system, device identifiers, usage and diagnostic data, and location information.

How We Use Your Personal Data

Providing, improving, and developing services: We use your data for analysis, research, audits, and product development.
Communicating with you: With your consent, we send marketing communications, inform you about transactions or updates, and respond to your inquiries.
Personalization and marketing: With your consent, we personalize your experience and measure marketing campaign effectiveness.

Note: You can withdraw your consent at any time by contacting us.

Cookies and Similar Technologies

Cookies are small data files stored on your browser or device. We use cookies to personalize content, analyze traffic, offer and measure advertisements, and enhance user experience.

Disclosure of Personal Data

We may share personal data with strategic partners to assist in providing our services. We only share data with third parties for their marketing purposes with your explicit consent.

Data Storage, Transfer, and Processing

Legal compliance: We process personal data as required by law, including GDPR for EEA residents.
Business transactions: In case of mergers or similar events, your data may be transferred as part of business assets.
Legal and security needs: We may disclose data to comply with legal obligations or ensure public safety.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 16. If discovered, we will promptly delete such data.

Your Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability and lodge complaints with supervisory authorities. We may request identity verification before fulfilling your request and aim to respond within 30 days.

Third-Party Websites and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

Data Security and Retention

We implement appropriate security measures to protect your data and retain personal data as long as necessary, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect upon posting. Continued use of our services constitutes acceptance of the revised policy. If you disagree, please discontinue use and contact us to close your account.

Contact Us

If you have any questions regarding this Privacy Policy or its implementation, please contact us:

Email: support@astra-drive.com